Payment & Refund Policy

              This page provides a comprehensive overview of our payment procedures, cancellation terms, and refund policies, ensuring transparency and peace of mind when booking our services. Customers can clearly understand how payments are processed, under what conditions refunds are granted, and the applicable timeframes. We are committed to providing fair and flexible solutions, while maintaining clear communication to help customers make informed decisions regarding their travel plans. Additionally, this policy outlines any exceptional circumstances that may affect cancellations or refunds, reaffirming our dedication to delivering reliable and customer-focused service.

Payment Policy

  • Full payment or a deposit must be made within the specified period to confirm your booking.
  • Payments can be made via credit card, bank transfer, or other designated online payment channels.
  • Upon payment, you will receive a booking confirmation via email or your preferred contact channel.

Cancellation & Refund Policy

  • 100% refund for cancellations made more than 30 days before the departure date.
  • 50% refund for cancellations made 15–30 days before the departure date.
  • 20% refund for cancellations made 1–15 days before the departure date.
  • No refund for cancellations made on the day of departure or for no-shows.

Other Terms

  • Refunds will be processed within 7–14 business days after confirmation of cancellation.
  • The company reserves the right to modify these policies without prior notice.
  • In cases of force majeure (natural disasters, political unrest, government restrictions), refunds will be considered on a case-by-case basis.